Consumer Complaint Center: Informal Consumer Complaints

The Commission is submitting this revised information collection to transfer certain information collection burdens associated with OMB Control Number 3060-1162 to this OMB Control Number. This change is being made to enable consumers to file complaints relating to the FCC’s disability accessibility requirements for apparatus designed to receive, play back, or record video programming to be equipped with built-in closed caption decoder circuitry or capability designed to display closed-captioned video programming through the Commission’s Consumer Complaint Portal. The Commission’s Consumer Complaint Portal is used for the electronic filing of informal complaints alleging violations of the Communications Act of 1934, as amended (the Act), and the Commission’s rules. All information collection burdens associated with submission of a complaint using the online Consumer Complaint Portal are contained herein.

The latest form for Consumer Complaint Center: Informal Consumer Complaints expires 2021-10-31 and can be found here.

Consumer Complaint Portal: General Complaints, Obscenity or Indecency Complaints, Complaints under the Telephone Consumer Protection Act, Slamming Complaints, Requests for Dispute Assistance and Comm

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