Form 1103-0117 National Data Exchange (N-DEx) User Feedback Assessment

N-DEx User Engagement

1. User Engagement: Page 1

	1. Please indicate your state: *

	2. Which of the following best describes your agency: * If other:

	3. Which of the following best describes your role within your agency: * If other:

4. Does your agency have an automated Record Management System (RMS)? *

Yes

No

2. User Engagement: Page 2

	5. How long have you been using the N-DEx system?

	6. How often would you estimate you use the N-DEx system?

	7. Please indicate which N-DEx system feature(s) you have used in the past three months (check all that apply) Basic/simple search Advanced search Targeted (People, Location, Telephone number, etc) search Geo-visualization Link visualization Collaboration Subscription

	8. Please indicate the following N-DEx support resources that you have used in the past three months (check all that apply): User’s Manual Training CBTs Help Desk Webinars Newsletters/Publications In-person demonstration or presentation on N-DEx system

	9. Do you use other information sharing system(s) on a regular basis in support of investigative, data administration/management, or training activities? No Yes (please specify systems)

3. User Engagement: Page 3

10. Please describe your level of satisfaction with each of the following N-DEx system features you have used in the past three months:

	Very Dissatisfied	Not Satisfied	Neutral	Satisfied	Very Satisfied	Not applicable
Basic/simple search
Advanced search
Targeted search
Geo-visualization
Link visualization
Collaboration
Subscription

11. Based on your use of the N-DEx system over the past three months, please describe your level of satisfaction with:

	Very Dissatisfied	Not Satisfied	Neutral	Satisfied	Very Satisfied
Ease of navigating the N-DEx site
Layout/design of the N-DEx site
Quality of information from result records
Relevancy of result records to needs
System response times to search queries

	12. Please describe your overall level of satisfaction with the N-DEx system: Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied

4. User Engagement: Page 4

	13. Please indicate the following benefits that have resulted from your use of N-DEx over the past three months (check all that apply) Improved quality of investigative information Faster access to investigative information Better tracking/notification on suspect status Increased communication with other agencies Facilitated deconfliction Enhanced officer safety Improved hot spot analysis More efficient case management Improved capability to identify crime patterns and trends Enhanced crime-prevention activities Other (Please Specify)

14. Have you ever used N-DEx information in the publication or preparation of charts, presentations, official files, analytical products, or other documentation that support judicial, legal, administrative, or other criminal justice processes?

Yes

No

Unsure

	15. Do you have knowledge of an instance where N-DEx information contributed to a "success story", involving investigative, prosecutiorial, or preventive action? Yes No Maybe

	16. Please share any additional comments or ideas on ways that the FBI can enhance N-DEx to better meet your information sharing needs.