Customer Experience with Washington Headquarters Services

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0704-0553 can be found here:

Documents and Forms

Document Name Document Type
0704-0553_WHS Customer Experience Survey_9.11.2020.xlsx Other-Survey
Fast Track Generic-One Pager.docx One Pager IC Document
0704-0553_Sample Email_9.11.2020.pdf Sample Email IC Document
0704-0553_WHS Director Memo_9.11.2020.pdf Director Memo IC Document

Information Collection (IC) Details

IC Title:	Customer Experience with Washington Headquarters Services	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			0704-0553_WHS Customer Experience Survey_9.11.2020.xlsx		Yes	Yes	Fillable Fileable

Line of Business: Defense and National Security

Subfunction: Operational Defense

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 200	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	800	800
Annual IC Time Burden (Hours)	67	67
Annual IC Cost Burden (Dollars)	480	480

Documents for IC

Title	Document	Date Uploaded
One Pager	Fast Track Generic-One Pager.docx	09/11/2020
Sample Email	0704-0553_Sample Email_9.11.2020.pdf	09/11/2020
Director Memo	0704-0553_WHS Director Memo_9.11.2020.pdf	09/11/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.