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Standards Reference Materials (SRM) - Customer Satisfaction Data Collection
Generic Clearance for Customer Service-Related Data Collections
OMB: 0693-0031
IC ID: 270486
OMB.report
DOC/NIST
OMB 0693-0031
ICR 202408-0693-003
IC 270486
( )
Documents and Forms
Document Name
Document Type
0693-0031_SurveyMonkey_SRMRegistrationQuestions_SAMPLE_2024_Submission.pdf
Other-Collection Instrument
0693-0031_SRMRegistrationSatisfactionSurveyPostCard_2024_Submission.pdf
Other-Collection Instrument
0693-0031_SurveyMonkey_SRMCustomerServiceSatisfactionQuestions_SAMPLE_2024_Submission.pdf
Other-Collection Instrument
0693-0031_SurveyMonkey_SRMProductSupportQuestions_SAMPLE_2024_Submission.pdf
Other-Collection Instrument
0693-0031_ORM_SRM_SuppStatement_Submission_2024.docx
Standard Reference Materials (SRM) Customer Satisfaction Supporting Statement
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
Standards Reference Materials (SRM) - Customer Satisfaction Data Collection
Agency IC Tracking Number:
MO
IC Status:
New
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Collection Instrument
0693-0031_SurveyMonkey_SRMRegistrationQuestions_SAMPLE_2024_Submission.pdf
Yes
Yes
Fillable Fileable
Other-Collection Instrument
0693-0031_SRMRegistrationSatisfactionSurveyPostCard_2024_Submission.pdf
No
Paper Only
Other-Collection Instrument
0693-0031_SurveyMonkey_SRMCustomerServiceSatisfactionQuestions_SAMPLE_2024_Submission.pdf
Yes
Yes
Fillable Fileable
Other-Collection Instrument
0693-0031_SurveyMonkey_SRMProductSupportQuestions_SAMPLE_2024_Submission.pdf
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
General Science and Innovation
Subfunction:
Scientific and Technological Research and Innovation
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
11,000
Number of Respondents for Small Entity:
0
Affected Public:
Private Sector
Private Sector:
Businesses or other for-profits
Percentage of Respondents Reporting Electronically:
75 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
44,000
0
44,000
0
0
0
Annual IC Time Burden (Hours)
5,133
0
5,133
0
0
0
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
Standard Reference Materials (SRM) Customer Satisfaction Supporting Statement
0693-0031_ORM_SRM_SuppStatement_Submission_2024.docx
08/28/2024
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.