OMB.report

Federal forms, ICRs, and supporting documents

OMB control number

Customer Complaint Form

OMB 1557-0232 ยท TREAS/OCC.

OMB 1557-0232

The Customer Complaint Form was developed as a courtesy for those who contact the OCC's Customer Assistance Group and wish to file a formal, written complaint.

The latest form for Customer Complaint Form expires 2027-09-30 and is listed under ICR 202509-1557-002.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
DocumentType
Customer Complaint Form (Spanish Revised)Form
Customer Complaint Form (English)Form
1557-0232 Non-Material Change Justification (September 2025).docxJustification for No Material/Nonsubstantive Change
1557-0232 Non-Material Change Justification (September 2025).docx Justification for No Material/Nonsubstantive Change
1557-0232 Supporting Statement Customer Complaint Form Final.docxSupporting Statement A
1557-0232 Supporting Statement Customer Complaint Form Final.docxSupporting Statement A
Customer Complaint Form Form
Customer Complaint Form Form
Customer Complaint Form Other-Consumer Portal

All Historical Document Collections

Historical document collections
ReferenceFilingReceivedConcludedAction
202509-1557-002 No material or nonsubstantive change to a currently approved collection 2025-09-24 Approved without change
202408-1557-001 Reinstatement with change of a previously approved collection 2024-08-05 Approved without change
202202-1557-001 No material or nonsubstantive change to a currently approved collection 2022-02-08 Approved without change
202107-1557-002 No material or nonsubstantive change to a currently approved collection 2021-07-14 Approved without change
202101-1557-004 Revision of a currently approved collection 2021-06-14 Approved without change
202010-1557-008 No material or nonsubstantive change to a currently approved collection 2020-10-29 Approved without change
202010-1557-002 No material or nonsubstantive change to a currently approved collection 2020-10-02 Approved without change
202009-1557-003 No material or nonsubstantive change to a currently approved collection 2020-09-17 Approved without change
202006-1557-004 No material or nonsubstantive change to a currently approved collection 2020-06-22 Approved without change
201905-1557-003 No material or nonsubstantive change to a currently approved collection 2019-05-16 Approved without change
201803-1557-003 Extension without change of a currently approved collection 2018-05-09 Approved without change
201503-1557-005 Revision of a currently approved collection 2015-08-24 Approved without change
201209-1557-001 Extension without change of a currently approved collection 2012-09-14 Approved without change
201103-1557-005 Extension without change of a currently approved collection 2011-09-28 Approved without change
200901-1557-001 No material or nonsubstantive change to a currently approved collection 2009-01-07 Approved without change
200809-1557-002 Revision of a currently approved collection 2008-11-10 Approved without change
200511-1557-001 New collection (Request for a new OMB Control Number) 2005-11-16 Approved without change