Fast Track Generic Clearance for Qualitative Feedback on Customer Satisfaction Surveys

Forms and Documents

Document Name	Status
Form QID Customer Service Surveys for Illinois Department of Agriculture - 2019 Form and Instruction	New
Form QID Customer Service Surveys for Illinois Department of Agriculture Form and Instruction	New
NASS Generic Clearance Submission Template.doc Supplementary Document	2017-10-13
NEW - Supporting Statement B - Sept 2017.docx Supporting Statement B	2017-10-12
NEW - Supporting Statement A - Sept 2017.docx Supporting Statement A	2017-10-12
Title 18 USC - Sec 1905 - Disclosure.doc Supplementary Document	2017-09-15
Public Law 107-347 Sec 503(a) - CIPSEA - Confidentiality of Data - 06-15-2007.pdf Supplementary Document	2017-09-15
Title 7 USC - Sec 3601.1 - General Statement of Public Information (FOIA).doc Supplementary Document	2017-09-15
Title 7 USC - Sec 2276-Confidentiality[1] - Section 1770 of Food Security Act.doc Supplementary Document	2017-09-15
Title 7 USC - Sec 2204(a) Gen Duties[1].doc Supplementary Document	2017-09-15
Executive Order 12862 - Customer Servic Standards - 09-11-1993.pdf Supplementary Document	2017-09-14

IC Document Collections

IC ID	Document Title	Status
236432	Customer Service Surveys for Illinois Department of Agriculture - 2019 Form and Instruction	New
230749	Customer Service Surveys for Illinois Department of Agriculture Form and Instruction	New

ICR Details

OMB Control No: 0535-0261	ICR Reference No: 201709-0535-002
Status: Active	Previous ICR Reference No:
Agency/Subagency: USDA/NASS	Agency Tracking No:
Title: Fast Track Generic Clearance for Qualitative Feedback on Customer Satisfaction Surveys
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 12/18/2017
	Date Received in OIRA: 10/27/2017
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2020	36 Months From Approved
Responses	120,000	0	0
Time Burden (Hours)	8,375	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: NASS would like to create their own generic fast track ICR to collect information from the public on the quality and usability of the products and services we provide. In the past, NASS has used the USDA's generic approval for this type of survey.

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Authorizing Statute(s): US Code: 7 USC 2276 Name of Law: Confidentiality
   US Code: 7 USC 3601.1 Name of Law: FOIA
   US Code: 7 USC 2204(a) Name of Law: General Duties of Secretary
   PL: Pub.L. 107 - 347 503(a) Name of Law: CIPSEA
   US Code: 18 USC 1905 Name of Law: Confidentiality
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 111	06/12/2017
30-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 49781	10/27/2017
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
Customer Service Surveys for Illinois Department of Agriculture - 2019	QID, QID, QID, QID	Bureau of Warehouses Survey - 2019 ,   Bureau of Agricultural Products Inspection Survey - 2019 ,   Bureau of Environmental Programs Survey - 2019 ,   Bureau of Weights and Measures Survey - 2019
Customer Service Surveys for Illinois Department of Agriculture	QID, QID, QID, QID	Bureau of Agricultural Products Inspection Survey - 2018 ,   Bureau of Environmental Programs Survey - 2018 ,   Bureau of Warehouses Survey - 2018 ,   Bureau of Weights and Measures Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	120,000	0	0	120,000	0	0
Annual Time Burden (Hours)	8,375	0	0	8,375	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is a NEW generic fast track to be used for future customer satisfaction type surveys.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 10/27/2017

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